If you wish to become part of our dynamic team, please view our current openings listed below. You may submit your resume and salary information via email, fax, or postal delivery.

Independent Claims Service, Inc.
Attention: Recruiting
22 Water Street
Westborough, MA 01581

FAX #: 508-366-0917
Email: jobs@icsclaims.com

General Adjuster

Independent Claims Service, Inc. (ICS) is an independent insurance adjusting firm, handling property and liability claims, as well as workers’ compensation investigations. Our corporate headquarters are located in Westborough, Massachusetts and our in-house staff of licensed professionals perform a variety of insurance adjustments, investigations and appraisal for the property and casualty insurers throughout New England, NY, NJ and South Florida.

This is a great opportunity for an experienced General Adjuster with a demonstrated ability to investigate, adjust and settle large, complex property claims for all property lines.

The General Adjuster’s responsibilities will include:

• Reviewing coverages, inspecting damages, determining cause and origin, investigating all questionable circumstances and considering subrogation.
• Setting accurate reserves, producing accurate building evaluations and overseeing the work product of outside vendors.
• Negotiating settlements with insureds, contractors, Public Adjusters and attorneys
• Providing exemplary customer service; providing comprehensive explanations of all facets of coverage and claim process to the insured.
• Be available for Catastrophe Duty as required
• Training/mentoring less- experienced adjusters

Candidate will be expected to assume additional responsibilities as required.

General Adjuster Qualifications:
• 10+ years property claims adjusting experience
• Experience handling large, complex residential and commercial losses

Qualifications:
• College degree or equivalent work experience is required
• Proficient with Xactimate and XactAnalysis
• Excellent written and verbal communication skills
• Possess or attain state adjusting licenses as required. A relocation allowance will be considered for the right candidates.

Total compensation commensurate with experience.

All candidates will have extensive public contact and travel experience, strong written and oral communication skills, excellent interpersonal, analytical and negotiation skills, as well as knowledge of the policy language, forms and endorsements specific to each type of claim. Working knowledge of coverage analysis and functionality a must. Excel a plus. Must be licensed to operate a motor vehicle. Must be able to work and attend meetings at our office.

*Independent Claims Service, Inc. is an Equal Opportunity & Affirmative Action Employer *

Required experience:

    · 10+ years property claims adjusting experience

Job Type: Full-time




Property Claims Adjuster

Independent Claims Service, Inc. (ICS) is an independent insurance adjusting firm, handling property and liability claims, as well as workers’ compensation investigations. Our corporate headquarters are located in Westborough, Massachusetts and our in-house staff of licensed professionals perform a variety of insurance adjustments, investigations and appraisal for the property and casualty insurers throughout New England, NY, NJ and South Florida.

This is a great opportunity for experienced Property Claims Adjusters with a demonstrated ability to investigate, adjust and settle property claims for all property lines.

We have an immediate opening in our MA/RI territory. We are also looking to fill positions in our New Jersey/New York territory.

As a Property Claims Adjuster you will be responsible for:

• Reviewing coverages, inspecting damages, determining cause and origin, investigating all questionable circumstances and considering subrogation.
• Setting accurate reserves, producing accurate building evaluations and overseeing the work product of outside vendors.
• Negotiating settlements with insureds, contractors, Public Adjusters and attorneys
• Providing exemplary customer service; providing comprehensive explanations of all facets of coverage and claim process to the insured.
• Be available for Catastrophe Duty as required
• Training/mentoring less- experienced adjusters. Candidate will be expected to assume additional responsibilities as required.

Property Claims Adjuster Qualifications:

• 5+ years property claims adjusting experience. Experience handling small to moderate- size residential and commercial losses

Qualifications:

• College degree or equivalent work experience is required
• Proficient with Xactimate and XactAnalysis
• Excellent written and verbal communication skills
• Possess or attain state adjusting licenses as required

Total compensation commensurate with experience.

All candidates will have extensive public contact and travel experience, strong written and oral communication skills, excellent interpersonal, analytical and negotiation skills and a minimum of 5 years’ experience handling claims. Knowledge of the policy language, forms and endorsements specific to each type of claim. Working knowledge of coverage analysis and functionality a must. Excel a plus. . A strong knowledge of building materials and construction techniques a plus. Candidate must possess a valid license to operate a motor vehicle.

Candidate must be able to work and attend meetings at our office.

* Independent Claims Service, Inc. is an Equal Opportunity & Affirmative Action Employer *

Required experience:

    · Experience handling small to moderate size residential and commercial losses: 5 years

Job Type: Full-time




Property Claims Supervisor

Independent Claims Service, Inc. (ICS) is an independent insurance adjusting firm, handling property, liability, environmental claims, as well as workers’ compensation investigations with corporate headquarters located in Westborough, MA. Our in-house staff of licensed professionals performs a variety of insurance adjustments, investigations and appraisals for property and casualty insurers throughout New England, NY, NJ, Eastern PA and South Florida.

We are seeking qualified candidates for a Property Claims Supervisor position located in our corporate office. Reporting to the Branch Manager, the Claims Supervisor will assist with the management of staff across our coverage territory. The Claims Supervisor responsibilities will include providing day to day technical supervision, focusing on Xactimate / Xactanalysis.

Specific job duties include:

· Provide assistance to the Claims Manager concerning both internal and external customer inquiries
· Daily monitoring of Estimate Review Queue
· Review / approval of estimates ensuring that the work product is in line with company specific guidelines
· Provide oversight to a team of Adjusters
· Ensure cycle time goals are being met
· Monitor diary management
· Assist in the training and development of employees
· Provide weekly/monthly reports to Claims Manager regarding statistics and staff performance
· Re-inspection of losses for training and dispute resolution when required

Candidate will be expected to assume additional responsibilities as required

Requirements:

· Strong claims technical background focusing on Xactimate and Xactanalysis
· Strong knowledge of residential and commercial building/construction estimating
· Minimum of five years’ experience with residential/homeowners/commercial property claims that includes:

· Knowledge and understanding of HO/BO policies and endorsements
· Excellent written communication and interpersonal skills
· Strong analytical skills
· Organizational and multi-tasking abilities
· Education/Licenses/Experience ( Delete this ? )
· Bachelor’s Degree and/or Insurance Related Courses Preferred
· Licensed throughout coverage territory
· Previous contractor experience a plus

Must be licensed to operate a motor vehicle

Must be able to work and attend meetings in the office

*Independent Claims Service, Inc. is an Equal Opportunity & Affirmative Action Employer *

A relocation allowance will be considered for the right candidate. Compensation package commensurate with experience.

Required experience:

· Supervisor: 5 years

Job Type: Full-time



 

 

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