What We Do

Professional Adjustment Services

Professional Adjustment Services - When Property is Damaged…
When Property is Damaged

Our skilled property adjusters respond quickly to prevent further loss. From small routine claims to large complex losses, we assess coverage, accurately evaluate damages, and promptly provide reports tailored to our client’s needs. We keep the lines of communication open to everyone, so the process runs smoothly. Every assignment is carefully followed until it is closed.

Professional Adjustment - When Accidents Occur…
When Personal property is damaged
  • We’re at the scene 24 hours a day, 7 days a week.
  • Our adjusters and supervisors leave nothing to chance.
  • Our services range from task assignments to comprehensive solutions.
  • We oversee the entire claim process, from start to finish.
When Hazardous Materials Escape

Our rapid response empowers you to act quickly. Our team of adjusters and monitoring specialists stand ready with an array of services to support your pollution claims. From cleanup resources to field-tested review procedures that reduce aggressive contractor billings, we lessen your exposure quickly and effectively.

Investigative Services

Investigative Services - When Fraud is Suspected…
When Fraud is Suspected…

Our investigators conduct thorough and discreet investigations to gather evidence and assess the validity of contractor liability, bodily injury, and property claims. Our team of highly trained professionals is committed to identifying and preventing fraudulent activities, ensuring that claims are processed fairly and efficiently.

Investigative Services - When Experts are Required…
When Experts are Required…

Our experienced investigators and expert consultants deliver compelling evidence to support our clients’ legal cases. Whether you need a straightforward code review or a complex failure analysis, we provide tailored investigative solutions.

Contact us today to see what ICS can do for you!

Contact Us
About ICS

Independent Claims Service, Inc. (ICS) is an independent insurance adjusting firm, handling property, liability and environmental claims. Our in-house staff of licensed professionals perform insurance adjustments, investigations and appraisals for property and casualty insurers throughout New England.

Our Headquarters

22 Water Street,
Westborough, MA 01581

1 (800) 863-5950